GovernmentJul 29, 2026
UAE — UAE'S MOHRE HANDLES 27M+ DIGITAL INTERACTIONS IN H1 2026 WITH 90% SATISFACTION
BullishGovernment
The UAE's Ministry of Human Resources and Emiratisation (MoHRE) announced it processed over 27 million customer interactions through its 'Tawasul' digital system in the first half of 2026. The ministry reported a high customer satisfaction rate of 90.4%, highlighting the efficiency of its digital and smart service channels. The system handled over 1.24 million calls and nearly 123,000 WhatsApp communications.
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